Important Note

Welcome to Online Medina – A Unique and Seamless Experience

At Online Medina , we are committed to providing you with an authentic, seamless and reassuring shopping experience. Each piece you order is made especially for you , in accordance with Moroccan artisanal traditions.

Before finalizing your order, here is some essential information to ensure your experience is clear and peaceful .

We remain at your disposal at every stage to support you and answer your questions.

💬 Any questions? Contact us on WhatsApp or by email: “contact@onlinemedina.com”.

 

Payment Methods – Security Above All

To provide you with a reliable and secure transaction, we currently accept payments via PayPal . This solution protects both the buyer and the seller and guarantees a transaction in complete confidence.

We are actively working on integrating bank card payments , which will be available soon.

 

VAT and Customs Formalities – No Surprises

We ship our creations to over 220 countries . Each country has its own tax regulations, VAT is collected by our carrier upon delivery , in accordance with local laws.

This method ensures smooth and hassle-free delivery .

 

Manufacturing Times – A Custom Creation

Each item is handmade by our certified Moroccan artisans , guaranteeing a unique and high-quality piece.

Manufacturing can take a few weeks , depending on the product and the desired finishes.

💡 Good to know : We stay in contact with you throughout the process , to keep you informed of the progress of your order until it is shipped.

 

Authentic Craftsmanship – Your Unique Piece

Our creations are handcrafted , which means that each piece is unique . The photos on our site are representative examples : your item will have the same essence , but may have slight variations , a guarantee of its authenticity.

That’s the charm of handmade !

 

International Shipping – Wherever You Are, We Deliver

We ship to over 220 destinations , through our trusted logistics partners .

Whether you are in Europe, America, Asia or elsewhere, we ensure that your order reaches you in the best possible conditions and as quickly as possible .

🔹 Your exceptional craftsmanship awaits you on Online Medina!